Your order will be processed and shipped within 1-4 working days. Please note that any order placed on a weekend or public holiday will not be processed until the next working day. Should there be any delays with your order, we will contact you immediately by e-mail.
WHERE DO YOU SHIP TO?
From this site, we ship everywhere in Ireland.
DELIVERY
Delivery times may vary depending on your location. Typically, orders are delivered within 2-8 working days. However, please note that for certain destinations, delivery times may be extended. In the event that the product is no longer available, we will inform the buyer immediately and provide further assistance or alternative options.
HOW MUCH IS DELIVERY?
Shipping costs vary depending on your location, weight and number of boxes required to ship your goods. We offer a shipping calculator in the cart and pre-checkout, so that you can calculate your shipping before you start the checkout process.
RETURNS
Here’s the revised text incorporating your changes:
“No returns are accepted for the products, except for damaged items. Returns can be made within 14 days from the receipt of the order. If you notice any damage on the item, please send a photo to hello@candledust.ie for assessment.
Upon receiving the returned goods in our warehouse, we will reimburse you the amount paid for the relevant products within 5 working days. Please be aware that the consumer bears the relevant delivery costs for product returns or refunds. The seller will not reimburse the costs of return delivery. Additionally, please note that it may take longer for the refund to be received in your account, as transfers between payment systems can take additional time.
To request a withdrawal from an order, please send your request to Hello@TheCandledust.ie.”